EmiDialer


Introduction

  • An Android based Automatic Dialer Solution.

  • Suitable for all individuals, call centers and organizations involved in any kind of calling to their prospects or customers.

  • An enterprise grade solution with robust Java & Android based Technology Architecture.

  • Pre-integrated with web based Admin panel and CRM module for easy operations.

  • Replaces traditional voip/pc based predictive auto dialers.

  • Legalized calling via normal GSM SIMs through an easy to use mobile app UI interface

  • Non-conventinal approach that eliminates the need for Telecallers to be physically present in the office.

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Features

Automated Calling

Automated dialing by telecaller on assigned numbers via normal GSM Sim.

Automated pulling of call-in numbers from central server on login.

Seamless handling of Call responses and call-back scenarios.

Automated call recording and push to server for all calls.

Initiate Bulk SMS to call-in numbers directly via sim before calling.

Option to do manual calling along with same status updates and call responses tracking via Web panel as well.

Integrated CRM

Comes along with a web based CRM interface for easy admin operations.

Upload data centrally and assign/unassign to Telecallers for automatic push to dialer app.

In-built Lead Management System for effective tracking of generated leads if enabled.

Possibility to seamlessly migrate to full CRM version (EmiCRM).


Robust Architecture

Cloud based Technology Architecture for centralized data uploading and distribution at the organization level.

Legalized calling via normal GSM sim unlike other VoIP based solutions.

No Hardware Setups needed.

Both Cloud based and On-Premise deployments are available.

Secure Access

Add/Maintain Users along with strong Authentication and Authorization module.

Access control across users and roles like Telecallers, Admin, Manager etc.

High Data security due to masking of confidential data.


Tracking & Control

Telecallers attendance/worked hrs tracking.

Data export into xls for easy analysis and interface with other systems.

Enhanced Data security via features like call recordings and app lock.

Reporting

Automated status and leads reporting.

Strong reporting engine with reports like Telecallers report, Leads Report, Daily TCR Report etc.


Operational Modes

Supports both Offline and Online(Intranet/Internet) modes of operation.

Both Bulk and Individual Data synch modes possible.

Enhanced Security

App Lock feature to restrict the telecallers from using other unproductive apps.

DND numbers filtering possible right from the panel.

Option to buy relevant data right from the admin panel directly (in future).

Why Us?

  • Multi-fold increase in Telecaller productivity.
  • Most Innovative Dialer Solution based on latest technology.
  • Offered via a flexible Pay-as you-go model with no lock-in or obligation.
  • Renew and Change Plans easily right from within the app as/when required.
  • Legalized calling through GSM sim rather than VoIP based calling in predictive dialers.
  • No PRI Line or Hardware setups required.
  • High return on investment due to the lowest price per user and the increased telecaller productivity.
  • Seamlessly Upgrade to Full CRM solution when needed.
  • Future integration with Data providers for easy access to data for calling.
  • Allows Virtual Telecaller concept (access anywhere with no office) along with high data security and automated status reporting

Our Plans

PERSONAL PLAN

Single User License

299.00/month
  • Offline operation with no Network dependency.
  • Add data Manually or via Excel Upload.
  • Automated dialing via normal GSM sim.
  • Automated Response disposition and Leads capturing.
  • Automated Calls at indicated call-back time.
  • Calls Recording.
  • Track Calls History & Recordings.
  • Download Leads data in excel format.
  • Suitable for Personal/Individual use.

PROFESSIONAL PLAN

Multi-user license with advance features

399.00/month
  • Online operation via integrated Web module.
  • Upload data Manually or via Excel Upload at Server.
  • Create/Maintain Users and Roles.
  • Assign Data to Telecallers at web panel.
  • Automated pull of Data from server on login in app.
  • Automated dialing via normal GSM sim.
  • Automated Response disposition and Leads capturing.
  • Automated Calls at indicated call-back time.
  • Automated silent synch of call responses and feedback to server.
  • Track Calls History & Generated Leads in web panel.
  • Download Leads data in excel format.
  • Can Work both in Offline and Online (Intranet/Internet) modes.
  • Cloud based deployment with no hardware/server/email setup requirements.
  • Suitable for Small/Medium sized organizations.

ENTERPRISE PLAN

Multi-user license with enterprise features

499.00/month
  • Online operation via integrated Web module.
  • Upload data Manually or via Excel Upload at Server.
  • Create/Maintain Users and Roles.
  • Assign Data to Telecallers at web panel.
  • Automated pull of Data from server on login in app.
  • Automated dialing via normal GSM sim.
  • Automated Response disposition and Leads capturing.
  • Automated Calls at indicated call-back time.
  • Automated silent synch of call responses and feedback to server.
  • Track Calls History & Generated Leads in web panel.
  • Download Leads data in excel format.
  • Can Work both in Offline and Online (Intranet/Internet) modes.
  • Call Recordings and Automated push to server.
  • Send Bulk SMS directly via the App before calling.
  • Data Masking feature for data security.
  • App Lock feature to enhance the data security and productivity.
  • TCR Report for Telecallers Calling Performance.
  • Telecallers Attendance and Total Call time reports.
  • Integration with Lead/Sales Management Module (EmiCRM).
  • Flexibility to upgrade to full CRM solution with all features.
  • Both Cloud based and On-Premise deployments are available.
  • Suitable for Medium/Large Enterprises.

Demos

Note: Completely customized plans are also available...

Please contact us at: sales@emiliatechnologies.com / +91 9888096070