End-to-end Customer Relationship Management modules across Sales, Support and Relationship mgmt processes.
Customers can buy the specific modules of their need.
Avoids the complexities and costs of software handling, hosting and maintenance for customers.
Web & Android based solution accessible from anywhere over the internet.
Create various Users at the organization level.
User Roles mapping.
Role based security and authorization.
Efficient management of generated leads throughout the sales cycle.
Log and track multiple interactions for leads.
Leads Qualification & Refinement across Sales funnel.
Automated reminders and alerts.
Telecallers/Cold Interactions module for leads generation.
Efficient management of end-to Cold Calling process.
Data Upload at a centralized server.
Telecallers Data assignment.
Status Reporting and Tracking of generated leads.
Also available with EmiDialer Automated Dialer App solution.
Order Payments via Cash, Cheque, Online & Wallet.
Management of Qualified Leads and Opportunities.
Logging & Tracking of meetings and interactions.
Proposal process along with timely alerts.
Efficient tracking of over-the-day progress of Sales Employees.
Integrated Sales/Opportunities/Meetings tracking for each sales employee.
Daily Status Report Submission by Sales force.
360 degree tracking and management of Customer relation.
Timely reminders of renewals, expiry dates etc.
Effective after sales support to Customers.
SLA driven tickets tracking feature.
Automated alerts and emails.
Assignment and tracking of tickets for open projects across the available employees.
Industry specific Project Management Modules. For industries like IT, Builders & Real Estate, Manufacturing etc.
Extensive Reports - Division wise, Date wise & Consolidated.
Relevant reports across all the modules.
Automated tracking of Sales Force Attendance and Kms travelled.
Integrated EmiTracker for GPS based Sales Force tracking.
Suitable for small sized organizations
Suitable for medium sized organizations
Suitable for enterprises