Centralized data uploading and distribution at the organization level.
Both Cloud based and On-Premise deployments are available.
Access control across users and roles like Telecallers, Admin, Manager etc.
High Data security due to masking of confidential data.
Automated data pull and synch with central server.
Automated dialing by telecaller on assigned numbers via normal GSM Sim.
Seamless handling of Call response and call-back scenarios.
Automated call recording and push to server/dropbox for all calls.
Comes along with a web based CRM interface for easy admin operations.
In-built Lead Management System for effective tracking of generated leads if enabled
Possibility to seamlessly migrate to full CRM version(EMICRM).
Telecallers attendance/worked hrs tracking.
Data export into xls for easy analysis and interface with other systems.
Automated status and leads reporting.
Strong reporting engine with reports like Telecallers report, Leads Report, Dialy TCR Report etc.
Supports both Offline and Online(Intranet/Internet)modes of operation.
Both Bulk and Individual Data synch modes possible.
App Lock feature to restrict the telecallers from using other unproductive apps.
DND numbers filtering possible right from the panel.
Option to buy relevant data right from the admin panel directly(in future).
Single User License
Multi-user license with advance features
Multi-user license with enterprise features